Operations

Garage Operations

Practical articles on running a workshop day to day: job cards, workflow discipline, parts inventory, and managing technicians.

Hiring Your First Service Advisor (and Why It Changes Everything)
6 min read

Hiring Your First Service Advisor (and Why It Changes Everything)

The service advisor is the most undervalued role in a Kenyan garage: what the job actually is, when to hire one, what to look for, and how the right hire lifts revenue and retention at once.

MC24 Aug 2026
Stopping Theft and Shrinkage in Your Garage: Parts, Tools, Cash, and Time
6 min read

Stopping Theft and Shrinkage in Your Garage: Parts, Tools, Cash, and Time

Shrinkage quietly takes a margin's worth of profit from most garages: how parts, tools, cash, fuel, and paid time leak, and the systems that stop each without turning the workshop into a police station.

MC22 Aug 2026
10 Numbers Every Garage Owner Should Check Weekly
6 min read

10 Numbers Every Garage Owner Should Check Weekly

The garage KPIs that actually predict profit: revenue, profit per job, average ticket, approval rate, parts variance, receivables aging, no-shows, repeat rate, technician productivity, and cash position.

MC8 Aug 2026
Managing Garage Technicians: Productivity, Accountability, and Keeping Your Best People
6 min read

Managing Garage Technicians: Productivity, Accountability, and Keeping Your Best People

How to manage garage technicians without constant supervision: clear job assignment, fair productivity measurement, attendance, pay structures that motivate, and why good technicians really leave.

MC3 Aug 2026
Auto Spare Parts Inventory Management: The Complete Garage Guide
6 min read

Auto Spare Parts Inventory Management: The Complete Garage Guide

How to run spare parts inventory in a garage: what to stock vs order, reorder levels, receiving and issuing discipline, counter sales, stock counts, and stopping the shrinkage you cannot see.

MC31 Jul 2026
How to Streamline Garage Operations: A Step-by-Step Playbook
6 min read

How to Streamline Garage Operations: A Step-by-Step Playbook

A practical playbook for streamlining garage operations: digitize job cards, standardize inspections, link parts to jobs, automate invoicing, and run on reports, with how Mech Connect handles each step.

MC21 Jul 2026
How Garages Lose Money on Every Job — And How to Stop It
8 min read

How Garages Lose Money on Every Job — And How to Stop It

Most garage owners know their revenue. Few know their profit per job. Here is why that gap is costing you more than you think, and what a structured workflow does about it.

MC16 Jul 2026